The field of management encompasses all of the processes, skills and techniques necessary to accomplish organizational goals with and through other people. These include such primary functions as planning, organizing, leading, staffing and controlling. Managers are responsible for carrying out these functions effectively and efficiently while balancing the needs of all their constituencies, including customers, employees, owners and other organizational stakeholders. For these reasons, the role and responsibilities of managers are often complex and challenging, requiring a broad understanding of the organization’s internal and external environment.
Listening | Reading | Writing | Speaking | Overall |
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6 | 6 | 6 | 6 | 6.5 |
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